Exchange and Return Policy
Returning or replacing products are done in compliance with local regulations or by an approval from Perfiction
Steps for Requesting Exchange or Return:
- Send a video of the product + a picture clearly showing the issue and reason for exchanging or returning the product.
- A customer service representative will contact you to initiate a request.
- Sending a representative for the exchange or return of a product takes from two to five business days.
- The exchange or return process through the technical support department is completed within 14 days from the date of receiving the product.
- Terms and conditions apply.